At Mind The AI Gap Ltd, your privacy is important to us. This Privacy Policy explains what personal information we collect when you visit our website (www.mindtheaigap.com), how we use it, and your rights in relation to that information.

This policy is provided in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are (Data Controller)

The data controller responsible for your personal information is:

Mind The AI Gap Ltd

Registered in England and Wales
Registered address: Formal House, 60 St. Georges Place, Cheltenham, England, GL50 3PN
Company registration number: 16720385
Email: info@mindtheaigap.com
Website: https://www.mindtheaigap.com

2. Information We Collect

We collect personal information that you voluntarily provide when you submit a contact form on our website. This may include:

• Your name
• Your email address
• Any message or details you choose to provide

We do not collect sensitive personal information (known as ‘special category data’ under UK GDPR).

We do not currently use cookies, third-party analytics platforms, or tracking tools on our website. If this changes, this policy will be updated accordingly.

3. Lawful Basis for Processing

We process your personal information based on legitimate interests (Article 6(1)(f) of the UK GDPR). Specifically, it is in both your interest and ours to be able to respond to enquiries you choose to send to us.

Where required, we may also rely on our legal obligations (Article 6(1)(c)) to retain certain records.

4. How We Use Your Information

We use the information you provide solely to:

• Respond to your enquiry
• Communicate with you about our services, where you have requested this

We do not use your information for unsolicited marketing, and we do not sell or share it with third parties for their own purposes.

5. Data Retention

We retain personal information collected through our contact form for up to 12 months from the date of your enquiry, or for as long as is necessary to fulfil the purpose for which it was collected.

Where we are required to retain information to comply with a legal obligation, we will retain it for the period required by law.

Once the retention period has expired, your data will be securely deleted or anonymised.

6. Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. These include secure email systems and access controls on any systems where your data may be stored.

Please be aware that no method of transmission over the internet is completely secure. If you have any concerns about the security of your data, please contact us at info@mindtheaigap.com.

7. Third-Party Processors

In order to operate our business and website, we may share your personal information with trusted third-party service providers acting as data processors on our behalf. These may include:

• Email and communication services (e.g. Microsoft 365 / Google Workspace)
• Website hosting providers
• CRM and business management software (e.g. HubSpot)

All third-party processors are required to handle your data in accordance with UK GDPR. Where these providers are based outside the UK or European Economic Area (EEA), appropriate safeguards are in place (such as Standard Contractual Clauses) to ensure your data is adequately protected.

8. Your Rights

Under UK GDPR, you have the following rights in relation to your personal data:

• Right of access – to request a copy of the personal data we hold about you
• Right to rectification – to ask us to correct inaccurate or incomplete data
• Right to erasure – to request deletion of your data where there is no compelling reason for us to continue processing it
• Right to restriction of processing – to ask us to limit how we use your data in certain circumstances
• Right to data portability – to receive your data in a structured, machine-readable format
• Right to object – to object to processing based on legitimate interests
• Rights related to automated decision-making – we do not carry out automated decision-making or profiling

To exercise any of these rights, please contact us at info@mindtheaigap.com. We will respond within one month of receiving your request.

9. Right to Complain to the ICO

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the UK’s data protection authority, the Information Commissioner’s Office (ICO).

ICO website: https://www.ico.org.uk
ICO helpline: 0303 123 1113

We would, however, appreciate the opportunity to address your concerns before you contact the ICO. Please reach out to us in the first instance at info@mindtheaigap.com.

10. Contact Us

For any questions about this Privacy Policy or how your data is handled, please contact:

Mind The AI Gap Ltd

Email: info@mindtheaigap.com
Website: https://www.mindtheaigap.com

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be published on this page with an updated effective date. We encourage you to review this policy periodically.